I live outside the USA/Canada, can I purchase this? No, we can only ship this to USA or CANADA residents.ĭoes it come with all the cables? Yes, it comes with the 6-pin, 9-pin, and OBDII cable for 2013 & Newer Models.Good diesel mechanic work requires high-quality diesel mechanic tools. It is installed, licensed, configured, and updated when we ship it. This kit only covers components made by Mack or Volvo.ĭo I have to install anything? No, we ship the laptop complete. Will it work with my Cummins engine? No, you would need Cummins Insite, or one of our other tools, for that engine. Who can I call for support if I need it? You can call our technical support department, or you can contact Volvo directly. This is because it takes about a week to receive your license credentials from Volvo. How long does this take to receive? This system takes about 1 week before we can ship it. Is this item cheaper if I need just Mack or just Volvo? No, it is the same price. How much is the optional renewal each year? It is currently $300/year. Secondly, you will lose connection with the Volvo “Central Systems”, so you will no longer receive Guided Diagnostics and repair information. First off, you will not be able to upgrade, nor receive technical support. However, after a year you will lose a couple things. It is durable (made out of metal), has a 2-year warranty, also comes with DG Diagnostics (free diagnostic software program).Īre there any required annual fees? No, the software will work forever. It has been tested and verified with the Premium Tech Tool software and works perfectly. Yes, this already rugged laptop was made even more rugged with a custom Rhino lining on the top lid! Windows 10 Pro – You get a genuine product key and recovery disc as well.128GB SSD Hard Drive (No moving parts, 5-year warranty on the hard drive).We use this model laptop because it will withstand the daily abuse that it gets in a diesel shop or in the field. The hard drive is shock mounted to prevent failure, and the doors are all waterproof. You can drop it on concrete, get it wet, run it over with a car, and more. It will keep on ticking. This is the toughest laptop you will find on the planet.
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